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The pioneers...

 
A Curtain Raiser

Group Learning
 
Human Resources
Human Resources is not a means in itself but a means of aligning HR with strategy of the organisation
Are HR systems aligned with buisness needs ?
Creating and capturing customer satisfaction as a decision criteria on performance evaluation
Who are the stakeholders and how do your plans cover their stakes
It is imporatnt to analyse the intersts of the stake holders and align them with the inetersts of the organization
Employees in Service industry must feel happy and enjoy their job in order to make customers happy.
Internal reference are important source for recruitment, in order to maintain culture
Refral process is slow, induction is easy.
Operations Management
6 Sigma initatives for improving quality
Who is the decision maker
Type of organisation deliverables – volumes, speed or flexibility
Under stand relevant performnace measures
There can not be a system without a bottleneck
Bottleneck shifts
It is for the managers to deceide where they want the bottleneck to be.
Delay differentiation the supply chain – Postponement strategy
Systems are to be addressed and not individuals
Managers should remove individual floats from activities and place them at end of the project
Information Systems
Using critical success factors, to drive your strategy
Knowledge Management Initiatives seeking and sharing are important
Combining systems with technology
Information Systems create entry barriers fro competition
Information syatems if ignored have power to thow you out of buisness
Relevant information to be shared with relevant people

 


Individual

Enhancements

 

 

Marketing

Position products relative to customers, competitors, own philisophy

Segment the customers based on behaviors, attitudes, and aspirations

Designing deliberating and delivering an offer, ahould be clearly differentiated Target segment selection based on consistency in resources, aspirations.

Identifying opportunities from cutomer analysis and sub segments

Use positioning as tool for attack and defence.

Elements of Strategy

Location, Technology, equipment and infrastructure (ARENAS) Resources human, monetory 

Growth options organic or through acquisitions (VEHICLES)

Differentiators Staging Economic Logis Strategic Competencies of leaders – Visualisation based on partial information

Innovativeness, Analysis of multiple linkages and building on it Conceptualization

Assumptions, analysis and tracking Trade off analysis – what are you saying yes to and what are you saying no to Articulation if Retalitaion Multiple Decision making Accepting Resposibility Way Out Challenge sources of success, when is the right time, Freedom of choice,

Aligning one self with the needs and aspirations of the organisation Porter's 5 Forces Strategy is about converting visions in to mission into milestones, into actions, into resources into responsibilities Finance .

 

   
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