Monday, November 1, 1999
It's been a long time since I've written anything for this part of my site. Then again, it's been a long time since I've done anything substantial with my web site to begin with. To stretch that point even further, I could go so far to say that it's been a long time since I've been able to go online or do anything else on this computer due to the circumstances I was in. There was a nice three week period where this computer I write on was disassembled and sitting in a friend's room because my mom, my sisters, and I didn't know where we were going to be staying.
Yes, things got that out of control that we were forced to leave this house and find somewhere else to stay. I'll say this much: spending the night in a motel is not a whole lot of fun, especially if you're already having enough trouble sleeping as it is. For about a week, good sleep was very hard to find because of the jumping around. Eventually, my dad left again and we were able to come back home. As of this point, we still don't know where he is, but the situation is a little more calm for now.
To sum it up, we're waiting to see if a bid on a home is approved so that we might have somewhere to move within the next month or so, but nothing is guaranteed right now. I'm prepared to deal with whatever comes my way, even more so because I myself have been looking at apartments a bit and am keeping the possibility of moving out onto my own a real possibility. Most people feel that I'm more than capable of surviving on my own, though I myself won't stick my neck out and say so.
As if there was any doubt, I'm still at CVS/pharmacy in Strongsville and have been there for more than two years now. I'm also two days removed from my birthday on October 30, which makes me now 19 years old. I'm more than happy to be 19 now since being 18 was not all that much fun. Then again, 1999 itself has been a less than glorious year, leaving me to contemplate what 2000 will bring. Hell, bring on the Y2K thing. It's probably more fun that what I've dealt with.
I'm taking two classes at Cuyahoga Community College right now, math and english, and I'm doing quite well in both of them. In math were just getting ready to dive into radicals and roots and english has us writing long essays now. For the most part, I'm happy with the way my papers are turning out in english. As I thought, my biggest problems lies in that I write a lot at night, leaving myself wide open for surface errors. I don't misspell words often, but I do leave words out and screw up other areas of punctuation. I think my teacher is a bit too hell bent on commas though. I haven't been able to find a way to use a comma without screwing up in her book.
Then again, she's just nuts.
264. What does that number represent? It represents the number of prescriptions we filled tonight. 264. That's our highest total in a long time. I was actually kind of surprised that it was that high. I knew we had done that many, but at the end I was expecting the number to be in the 240-250 range. Not 264. It was absurd how busy we were. Usually around 7 or 8pm we start to see a period where the store slows down, where people actually stop coming in. That didn't happen tonight until around 9, but even then we were fairly steady. I believe we had around 200 by 6 or 7pm; it was that busy tonight.
Early on it was a lot of refills and doctor call ins that we filled. About 5pm, we began to see a slowing of refills and an increase in new prescriptions that were being brought in. People weren't bringing just script in with them either. There were a lot of multi-script customers, a few who just didn't understand that when there are scripts in front of them, they have to wait a bit longer. My favorite was the customer who said "but all you have to do is put a new label on a box and that's it!" I pointed to the box and said "All of those are in front of you. That's why the wait is so long."
His shoulder dropped and he went somewhere else before coming back. Apparently the wait at other stores was just as long. Our newest cashier, Jimmy, took the script back and put it back in the box. That guy turned a half-hour wait into a two hour wait after all the driving he ended up doing. Makes you kind of shake your head.
Aaron had better watch what he does over the next couple of weeks at work. He's been dodging bullets from the rest of us for his laziness and carelessness and it's only a matter of time before he gets nailed. He got a taste of what's to come tonight after he took a 25 minute break (when he only gets 15 minutes) and failed to get the required information on a refill.
The first offense was his extended break, which he's becoming famous for. Tonight he went on break at 8:20pm. When he finally walked back into the store, it was 8:40. Rather than get to back and then get back up front to let Becky go on her break, he took his precious time walking in. That's when Steve and I nailed him. Steve told him he was late coming back from his break and that he needed to pick up the pace. Aaron acted surprised that his break was longer than 15 minutes, claiming that he timed it. Steve told him what time it was when he left and then told Aaron the time it was then. After a brief and stern lecture, Steve and I told Aaron to get to the back to get his vest and then get back up here quickly.
By the time Aaron got back, 25 minutes had passed. Steve and I were not happy with him and neither was Becky, who had to cover the 25 minute break. She went on break without saying much to Aaron and Aaron went back to being his lazy self.
The other offense was probably not that big of a deal, but considering how aggravated Steve and I already were, we were not really up to putting up with his act. Aaron took down a refill that was from another CVS over the phone. We can do those through our computer as long as we have a store number and prescription number. We also want the patient's name and phone number so that we can look up the information if we need to. Well, Aaron got the prescription number and name, but forgot the rest. The only other we had was that it was from the Middleburg Heights store, maybe. The only problem? There are two Middleburg Heights stores.
After some time, we found it wasn't from either store, so we gave up and waited for the patient to come in. When she did, we found it was from the Brookpark store and were able to fill the script without any problem after that one. Oh, and Aaron got an earful for that one too. As with any mistake he's made (and he's made a lot), all he said was oops. Oops is right.
This after calling off one Friday because of a party he was having and leaving early last Friday. I really want to hurt him.
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