Tamer Rizk

English/Arabic Translator, Reviewer, and Language Consultant

 

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Frequently Asked Questions (FAQs)

Why translating your documents into Arabic will improve your business?
If you care much about meeting your customers' needs, then localizing your products and services is essential. Many people in the Arabic speaking community do not read English well. So, having your documents translated in their own languages will help you reach the majority of them.

What terminology school shall you follow?
To your surprise, each big player in the IT field developed its own Arabic terminology database. However, there is terminology which is more common than others. You can generally send your glossary, ask for adopting certain school/company’s terminology, or ask for developing your own glossary of terms. Microsoft terminology is dominant.
What about the confidentiality of your translated documents?
If it is your philosophy, a non-disclosure agreement can be provided.
How can I be sure of the good translation delivered?
Before confirming your first order, you may ask for a sample of a previous work in a particular field.  This gives you the opportunity to evaluate the quality and the style of work.
In which format the translation is delivered?
It depends. The most common is Word format. However, translation is produced according to your requirements: word- processing software, spreadsheets, database, graphical software.
How long  will it take for translation to be done?
Usually few days for short documents but long texts, manuals and books take longer. This is usually negotiable.
How should I begin?
The first step is to send the whole document by e-mail, by fax or by other way, then you should receive the offer/quote soon. It is better to mention the desired delivery time in your message. Once reached agreement, you send a PO.
What is the payment method?
Payment is usually done by bank transfer. Details should always be ready with the offer/quote.
When shall I receive the invoice?
Usually once the translation is delivered, you will receive this shortly by post.
 

 

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