TELEPHONE TRIAGE NURSING

WHAT IS TELEPHONE TRIAGE NURSING ?

TELEPHONE TRIAGE NURSES WORK
IN MANY DIFFERENT HEALTH CARE SETTINGS.


They offer assistance  to family members in obtaining information
and after-hours support via  telphone and often with computer algorithms for support.

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There are many Health & Nursing Sites on the Web.
Here are a few of my personal favorites.
Noah Offers a Variety of  Health Topics
Visit the Virtual Hospital for Health Information
Nurses: Check out the Nursing Hands Peer Group On Telephone Triage Nursing.
Click on the "Triage Nurse"
To view a call center
where nurses may
work after the Doctor's office closes
WELCOME
The Telephone Triage Call Center Environment
A unique practice area for nurses
And for patients the comfort of care advice at the touch of their telephones. . .
.
Search the CDC site A-Z for Materials.
    The Nursing Process Remains Active
        Throughout the Call for Assistance

(1)    Obtain Caller Demographic Information
(2)    Do a Full History/Meds/Allergies
(3)    Ask the Presenting Problem Statement
(4)    Assessment Details of Caller's " Story”
(5)    Use Support of Guideline Selection
(6)    Offer Nursing Health Advice, Information
(7)    Offer Health Teaching & Triage Disposition
(8)    Reassurance and Clarification are Provided.
(9)    Ask Patient/Caller Their Understanding
(10)   Discuss Caller Plan of Action/Intentions
(11)   Explain When to Call Back
(12)   Finish Summary Notes, Closure of Call.
Click here to  visit the Nurses' Page
Click for Call Center Photos Page 2
Click for Call Center Photos Page 1
The Who,What, Why & Where of Telephone Triage Nursing Services.
Think From Outside the Box.
Love From Inside Your Heart..
The Nurses' Page for Professional Information, Resources & Materials
Click on the "Teddy Bear"
To find out more
information about
telephone triage nursing 

"Marching Into the 21st Century"
Click here to view tribute to nursing
telephonetriagenurse@msn.com
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