BOOKMARK

APPENDIX  SUPPLEMENTS  RESOURCES

1. Accenture
2. Oracle CRM: It Will Always Be About the Customer
3. From CRM to the Customer-Centric Enterprise
4. CRM Software as a Service for Any Business
5. Oracle Profit The Business Of Technology
6. Oracle Magazine
7. Oracle and Siebel  A Perfect Match
8. The CRM Process: Its Measurement
9. American Hotel & Lodging Association
10. Oracle Customer Relationship Management
11. Oracle and Siebel
12. Siebel Customer Relationship Management Applications
13. See Siebel CRM In Action
14. DMReview.com Resource Portals
15. Hospitality Upgrade
16. Hotel Online
17. Hotel Marketing Coach. Internet Marketing & Electronic Marketing for hotels

18. Hospitality Technology

19. Microsoft Dynamics