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This is your 2
pages on Operation Management, please limit yourself to this specific
subject and to these pages only.
001
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Operations Management: Integrating Manufacturing
and Services, 5/e
Mark Davis, Bentley College
Janelle Heineke
ISBN: 0072948248
Copyright year: 2005
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Online Learning Center
Sample Chapter 4 (15255.0K) Supply Chain
Management: Integrating Across Organizations
Our Server
Sample Chapter 5 (11867.0K) Integrating Manufacturing
and Services Our Server
Sample Chapter 6 (18442.0K) New Product and
Service Development, and Process Selection
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Sample Chapter 10 (14725.0K) Lean Operations
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Previously known as Fundamentals of Operations
Management, Operations Management: Integrating Manufacturing and
Services offers a broad and relatively non-quantitative overview of the
field of operations management and provides a “big picture” perspective
that should appeal to a variety of business majors—not just those
students majoring in operations management. Reflecting the background of
the authors, Operations Management: Integrating Manufacturing and
Services has the strongest coverage of services of any introductory book
on the market. The treatment of both manufacturing and services, as the
new title suggests, is again more fully integrated than other competing
textbooks.
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002
Operations Management for Competitive Advantage with Student-CD, Tenth
Edition
Richard B. Chase, University of Southern California
F. Robert Jacobs, Indiana University--Bloomington
Nicholas J. Aquilano, University of Arizona
Our Site
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006
Production & Operations Analysis 4 ed
Steven Nahmias
Our Site |
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007
Service Management: Operations, Strategy, and Information Technology, 5/e
James A. Fitzsimmons, University of Texas at Austin
J. Mona Fitzsimmons
ISBN: 0072982306
Copyright year: 2006
Our Site |
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010
BetterManagement.com Six Sigma Articles
Six Sigma
Six Sigma's metric and performance based structure permits no more than
3.4 defects per million. Collect and analyze data against benchmarks to
improve products and services.
Process Management
Techniques such as Six Sigma, Kaizen and Lean Manufacturing are used to
monitor performance constraints, uncover production issues and perform
root cause analysis to promote efficiency and process improvement.
Warranty
Supply Chain Management
Supply chain management encompasses value chain analysis to identify
components associated with the product/service flowing through
procurement, warehousing and logistics.
Demand Planning
Accurately forecasting product requirements reduces inventory investment
and improves customer service by minimizing backorders, lost sales and
excess stock. Collaborative Forecasting, Planning, and Replenishment (CFPR)
is one demand planning strategy. |
| 012 
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The Six Sigma Way: How GE, Motorola, and Other Top Companies are
Honing Their Performance |
| By Pande, Peter S., Neuman, Robert P.,
and Cavanagh, Roland R. |
| An
implementation blueprint for SIX SIGMA! "The Six Sigma
Way demystifies Six Sigma with a real-world 'how-to 'guide.
A good investment for any business planning to launch Six
Sigma."
John Biedry, VP Quality & Compliance, Sears Home Services.
Cost reduction...productivity improvement...customer
retention...these are the promises of the Six Sigma quality
management system. The Six Sigma Way reveals how GE,
Motorola, and numerous other companies are successfully using
Six Sigma to fine-tune products and processes, improve
performance, and increase profits. Now you can read the roadmap
for implementing Six Sigma in your manufacturing or service
organization.
The authorswho have worked with some of the most visible
Six Sigma companies including GEprovide step-by-step guidance
and practical implementation guidelines. Whether your goal is to
fix a process problem or implement Six Sigma company-wide,
The Six Sigma Way will help you develop an approach
customized for your company's needs and the challenges of the
twenty-first century business environment. The Six Sigma Way:
- Addresses the challenges and politics of launching,
leading, and training people for Six Sigma.
- Focuses on implementing the major steps and quality
improvement tools in the Six Sigma system.
- Features insights, comments, and examples from business
leaders and managers using Six Sigma in their organizations.
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The Whole Book On Our Server
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013
| 014
Principles and Tools for Supply Chain
Management with Student CD-ROM : Principles and Tools, 1st Edition
Scott Webster,
Syracuse University
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| Softcover with CDROM, 352 pages |
| ©2008, ISBN-13 9780072872682 |
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Webster’s Principles and Tools of Supply
Chain Management provides a basic introduction to the concepts and
tools of supply chain management and delivers an optimal balance of
descriptive and analytical material. The book is divided into three
parts: Foundation; Principles and Tools; and Synthesis. Part 1
introduces the basic concepts of supply chain management—concepts that
are referred to and expanded upon in subsequent chapters; Part 2 focuses
on the application of supply chain concepts within the context of
particular supply chain activities (i.e., buy, make, moVe, store, or
sell); Part 3, consisting of a single chapter, offers a macro
perspective of supply chain management. It reconstructs and synthesizes
earlier content while taking a “step back” to review and consider the
entire system. A case study is included at the end of each chapter. Some
of these cases focus on technology. Chapters that introduce analytical
models begin with simple analyses and introduce added complexity and
realism as the chapter progresses, thereby offering instructors
flexibility with respect to the degree of analytical rigor that they are
able to require of their students.
Please visit its
Information Center
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| 015
Purchasing Supply Management, 13th Edition
Michiel Leenders,
University of Western Ontario
P. Fraser Johnson, University of
Western Ontario
Anna Flynn, Vice President,
Institute for Supply Management
Harold E. Fearon, Center for
Advanced Purchasing Studies, Emeritus
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| Hardcover, 588 pages |
| ©2006, ISBN-13 9780072873795 |
The Leenders’ text provides a comprehensive
introduction to the purchasing and supply chain management field,
supported by 50 case studies. Cases cover purchasing and supply chain
issues in a variety of settings, from process industries to high tech
manufacturing and services as well as public institutions. Supply
Management concepts, both strategic and tactical, have been expanded
throughout the text, particularly in new chapters on Supply Law and
Ethics, Public Supply, and Supplier Relations. While all basic tenets of
the purchasing function and cost issues remain, the coverage of the
field is state of the art highlighting the supply chain approach.
Please visit its
Information Center
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