ULD's (Pallets , Pallet Net & Containers) are very costly piece of equipments, involves a huge revenue on its Procurement, Repair and Automation. Containers (LD3) costs PKR 45,000 & Pallets (PLT) costs PKR 33,000 (apx).
PIA's PHS Division Procures (LD3) and Cargo Division Procures Pallets; while Repairing of ULD's & assembly of LD3's is carried out through TGS  Division at following rates:
Repairing LD3 @ PKR 815,  Assembly LD3 @ PKR 600,  Repairing PLT @ PKR 400.
Excluding repairing materials.
(a) Non Availability of ULD's  as per actual requirement.

(b) Stockpiling & improper Circulation.

(c) Timely Non return from Cargo Units particularly utilized   for Freighter Operation, Mango Operation, General  Cargo.

(d)  Remaind Stuck with Cargo Units & Consignees  and  never been returned for inventory update.

(e)  Lost or damage by  mishandling & uplift with Forklifter.
Suhail Anwar Sr. PSO (PHS)
Automation  Coordinator
Sabir Baloch Sr. PSO (PHS)
Record Keeper
AKE & PAJ SERIES IN HAND
CONTAINERS

AKE1911-3126PK (1197) B4 2005
AKE31217-3226PK -(100) Y 2005
AKE3227-3706PK (480) Y  06/07
AKE3707-4031PK (325)- T 2102
PALLETS

PAJ1561-3829PK (1448) B4-2005
PAJ3830-4029PK  (200) - Y 2005
PAJ4030-4169PK (140) Y- 06/07
PAJ4170-4369PK (200) T - 1988

Total Containers = 2102
Total Pallets Av  = 1988
        In December 1977 PIA became signatory to IATA Multilateral ULD Control Agreement to safeguard PK Assests. In order to achieve this objective all instructions issued from HEAD OFFICE in the past have been consolidated as Plicies & recommended procedures in the form of ULD CONTROL MANUAL for your ready reference. Please make sure you go through the contents to keep yourself abreast with the latest handling procedures.
       To stress the importance of ULDs, a ULD CENTRAL CONTROL at Karachi has already started Functioning & Monitoring the movements of units throughout the NETWORK. The staff positioned at stations very closely monitors the movement of units. This action will ensure that PK units are LOST or taken away by other users without first signing a Control Receipt.  It is important for our Station Managers, Cargo Managers, cargo Terminal Managers & Field Staff to know:

(a) Where are Our Units?
(b) Which Carrier has them
(c) How long they been out of PIA System?
(d) Is PIA assured of getting compensation in the form of DEMMURAGE?
(e) Is PIA assured of getting payment if PK units are not returned.  

I trust this Manual will be properly used by all our stations & Staff Concerned.




           SD
M. NAWAZ TIWANA
Ex-DCC/ MD PIAC
JIAP ULD Cell  Field Staff

Responsiblefor  provision of Damaged ULDs to TGS Work Shop, ULD store setting, Retrival of Repaired ULDs from TGS,  Building of PLT stacks for needy stations-

Field officer
Amir Bux baloch
&TEAM
Refresher
Director Airport Services
REF: MRO/ULD/05/696 Dated 05 May 2005
OFFICE INSTRUCTIONS
    Effective immediately, ULD Control Section, JIAP is put under direct functional/ administrative control of General Manager (Passenger Services) through Manager Ramp Operations. Following Officers/staff will man this section and will be fully responsible for all ULD movement.

1. Mr. Abdul Razzaque Memon,    P-46018      AMPS       Incharge ULD Section
2. Mr. S. Zia Ahmed,                     P-36472       PSO          Field Coordinator
3. Mr. Suhail Anwar,                    P-32508       PSO           Automation Coordinator
4. Mr. Fariduddin,                       P-41657       PSO            Inventory Controller
5. Mr. S. Jamal Akbar,                P-40619       PSO            Inventory Controller
6. Mr. S.M. Ali Mehdi,                 P-35692       PSO            Inventory Controller
7. Mr. Nihal Akhtatr,                  P-58090        PSA             Field assistant.

 All Rotating Shifts will Continue sending 02 PSO's / PSA's & 04 Literate Baggage Attendants for ULD Shifts (Round-The-Clock) to [provide ULD Coverage to All the Departing / Arriving Flights. SSM's Will ensure that Such staff have some ULD Background / Knowledge, while detailing for this duty.  

Station Manager, PIA JIAP is directed to release above officers from shifts immediately and direct them to report ULD Section, if Not already detached.
                                                                       
Col.(R) Ahsan Siddique
Director Airport Services
Distribution to:
GM (PHS), MRO, Admin Manger (ASD)
SM JIAP,  PO(Traffic) JIAP,
All Concern
SOP / WORK INSTRUCTION FOR ULD CELLs
ULD Shif'ts Operation (  KHI - ISB - LHE - PEW )  Station Unit
01. Physcal Handing Over /taking over of ULD office / Store Charge through Shift LOG Book
02. Request SSM/DSM Ramp/Duty allocator for approved staff strength if PSO/PSA/Loaders on Leave/ABS
03. Sorting/Reading of INBOUND/OUTBOUD UCMs plus ULD Related messages & Action upon.
04. Planning, retrieval/Feeding of ULDs to/from 33 (Intn'l) & 06 (Dom) Wide Body Stations.
5. Telephone/Telex/E-mail communications with 39 Network Wide Body Stations to release Stockpiled ULDs
06. Flashing of UCMs of all inbound (ARR) & Outboud (DEP) PK Flights.
7. Coordination with Trim Desk/ Cargo, for Planning, building, & provision of Empty ULDs for IDS/DBS etc
8. Visiting IBS/DBS, ULD Store, Apron, Cargo, Engg. store for collection of Scattered Empty/Damage ULDs
09. Ensure Damaged ULds are collected from all areas & forwarded to KHI for necesary repair.
10. Removal of excess ULds from all areas & storing in safe custody.
11. Building of Stack of Pallets for needy stations.
12. Coverage to Foreign flights on guidance & coordination with Foreign handling Unit working in shifts. 
The objective of ULD C.C is to accurately record the movements of all ULDs to facilitate the most efficient utilization of these expensive pieces of devices.

Manager ULD Central Control has to plan, control, monitor & correct the system & enfore Network station to send formated telex message over the SITA Type B network to update their own stations inventory.

As per IATA/PIA  Mutual ULD Management & control  agreement 1977, PIA must establish a Head Office Unit so Called ULD Central Control to do above assignments through SITA ULD Management system located at the SITA London Data Processing Centre in Isleworth, near heathrow Airport.  It is a multi hosting system with pseudo code QIFFMPK.

PIA ULD Central Control comprising 0n 04 Pakbase ULD Cells (KO's) at KHI - ISB - LHE & PEW. ULD Cells are Admininstratively under Station Managers KHI-ISB-LHE & PEW & functionally under Manager ULD Central Control.

SSMs/DSMs Ramps working in shifts at all airports are responsible to provide round-the-clock coverage to all needy stations {PK Network} & to ensure smooth ULD operation.
ULD CENTRAL CONTROL FUNCTIONS
Head Office Unit (PHS /CARGO) Divisions

SEVERE HAZARDA TO ULD SECTION
Organizational Process
Work Place Condition
Latent Conditions
Active Failure
Defences
Remarks
Planning, Monitoring, Control, Correcting System & Resources Support
(Man/Machine)
Induction of IT Versant MBA's in Central Control & Incharges in shifts, On Job Trainings
No ULD Vision to PHS, Under Staffing, No IT Support, detachment of trained people
Involvement of inexperienced & unnecesarly herdeles  due no job knowledge.
Only Operational understang to PHS people at all level, Do not want to understand, doing short term unprofessional decisions to pleased Top Management
Traditinally only MD PIA's direct involvement will bring betterment.
(Like All past MD's)

RISK CONTROL / MITIGATION LOG
Risk
References
Generic Hazards
Risk(s) Descriptions
Current Measures to Reduce Risk(s) & Risk Index (a)
Further Actions to Reduce Risk(s) & Resulting Risk Index (b)
ULD/01
Reduction of ability to perform ULD functions




RISK INDEX
         (a)  3A
         (b)  1A

RISK TOLERABILITY
(a) Unacceptable under the existing Circum stances
Planning





Vision About UMS



Evaluation




OJT/Class Trainings




IT Support
Weekly ULD Status by the Manager ULD Central Control to All Station manager /All Cargo Managers for advance planning & avoiding over accumulation of ULDs.

Time to time online understanding to PK Network.


Repeat understanding to SM JIAP's & entire team,  due rapid changes  to  understand ULD operation / ULD Management & Evaluate/support..

JIAP Officers / Staff are trained by ULD Central Control.



02 AVIVA Software are installed, 02 More are the Minimum Requirement.
MRO(KHIKMPK)/MCSP(KHIFTPK)  to ensure same is strictly complied by Stations.



Manager Training & Development plan Schedule trainings & OJT for all level PHS People.

KK's /MRO / MPH / MHA to  understand ULD Management system & involve Manager ULD CC for any ULD related issue.

SM JIAP /SSMs / DSM Ramps
MRO/MPH & Manager Training & Development to ensure all PHS staff are madatory trained.

IT Support JIAP/ Manager IT Support & Network / MRO
GM PHS  / GM CARGO



GM PHS / GM Cargo / DAS/DM


GM PHS / GM CARGO



GM PHS / GM CARGO



GM IT Support & Network / Director IT
ULD/02
Shortage of required Resources
Manpower, equipment, Support.
Constant efforts in process to seek support
SM /SSM JIAP /MRO to ensure availability.
GM PHS / GM CARGO
ULD/03
ULDs Damage & Repair
Mishandling & Non Standarised repair.
PHS & Carogo & TGS & All Monitoring teams MIS, CQA,  FLT Safety QMaintenace are notified
MRO / Manager maintenance TGS to Ensure Repairing as per FAA/SAFA/IOSA  etc Standards.
GM PHS GM Cargo / GM RSD.
ULD/04
LOSS OF ULDs,
Stations Inventory
Network Stations are notified for formated & timely UCM's / SCM's.
Manager's/Station Manager's / agents.
GM PHS / GM Cargo GM RSD
ULD/05
Injuries to Field staff
Old Equipment, understaffing, No rest.
SM JIAP/MRS/SSMs/ MFH & DSM Ramps are sought attentions.
Manger Project /SM JIAP, SSM/ DSM Ramp & Manager Foreign Handling
GM PHS / GM CGO/. Safety Department
ULD Cell's (KO's) (Staions Unit & SM's Administration)
KHI -  ISB - LHE - PEW
Provides Round the Clock Coverage to PK Network
                                     ULD CENTRAL CONTROL
(1) Engr. Abdul Razzaque Memon
      (MCS(IT); BE (ELS); PE(PEC); BA(SU)
      Certified Quality Manager CILT Pakistan/Speedwing (SABER)
      (Manager ULD Central Control)
(2) Mr. Suhail Anwar
     (No.2 & Automation Coordinator) 
(3) Mr. S. Jamal Akbar
     ( Inventory Controller) LHE/ OUTBOUND Flights
(4) Mr. Fariduddin
(Inventory Controller) ISB/ OUTBOUND Flights
(5) Mr. S.M Ali Mehdi
       (Inventory Controller )KHI & PEW/ OUTBOUND Flights
----------------------------------------------------------------------------
(6) Mr. Sabir Baloch ( Record Keeper/Office)
(7) Mr. Amir Bux  (Field Coordinator MRS)
      MRS nominated D/D Rep. For DMG ULDs to TGS Work /Shop
=========================
ULD CELL KHI (KHIKOPK)   92 - 021 - 9044360
Shift-A :  Rasheed Sheikh (incharge) Nasir Baloch(# 2)
Shift-B :  Ismail Bajwa        (Incharge)  Hanif Lakhan(#2)
Shift-C :  Mahmood Husn  (incharge) Faraz Ahmed (#.2)
Shift-D : Syed.Zia Ahmed  (incharge) Fahim (#2)
=========================
ULD CELL ISB (ISBKOPK)
Daily Day Monitoring/Coordination:   
( Mr. Ali But (Incharge)    -   Mr. Aslam (#2)
SHIFTS:
Shift (A) Mr. Zeeshan( One Assistant/3 Loaders)
Shift (B) Mr. Asif Abbasi( One assistant /3 Loaders)
Shift (C) Mr. Abdul Mateen (Tanweer/3 Loaders)
Shift (D) Mr. Amir Mashood(One Assistan/3 Loaders)
===========================
ULD CELL LHE (LHOKOPK)
Daily Day Monitoring / Coordination   
Mr. Moonis Naqvi (Incharge)       Mr. Qazi  Qamar (No.2)
SHIFTS:
Shift (A) Mr. (Not advised Yet) ............?
Shift (B) Mr. (Not Advised Yet).............?
Shift (C) Mr, (Not advised  Yet)
Shift (D) Mr. (Not Advised Yet)
=============================
ULD CELL PEW (PEWKOPK)
Daily Day Monitoring / Cordination
Mr. Irfan (Incharge)                    Mr. Alam Zeb
SHIFTS:
Shift (A)  Mr. (Not advised yet)......?
Shift (B) Mr. (Not advised Yet)
Shift (C) Mr. (Not Advised Yet)
Shift (D) Mr. (Not Advised Yet
Responsibilities
INDUSTRY PROBLEMS?
(A)  IMBALANCE
(B)  MAINTENANCE
(C)  WEIGHT
(D) PEAK SEASON
(E) PRODUCT
Product Information
(a)  Structure
(b)  Material Composition
(c)  Durability
(d) Collapsibility
(e) Pricing
ORGANIZATIONAL STRUCTURE
Top Management's Approved M1
REF:MRO/MN/84/87 DT: JULY 28, 1987
Manager ULD Central Control
INVENTORY CONTROL
Plan/Monitor/Control
Manager Cargo Service Planning
Pallets Procurement
(KHIFTPK)
All Cargo Manager
Domestic/International
All Station Managers
Domestic/International
Higher  Management
Manager Ramp Operations (MRO)
Container Procurement
(KHIKMPK)
Manager Maintenance TGS
Assembly/Repairing/Material Purchasing/Custom clearance
ULD CELLs (KO's)
Round the Clock Coverage
KHI - ISB- LHE - PEW
TO
INTERNATIONAL STATIONS
All Shift Manager
A - B - C - D
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What Are ULD's
UNIT LOAD DEVICES
UNIT LOAD DEVICES
PROBLEMS
Mishandling of LD3 Container
IATA MULTILATERAL ULD AGREEMENT 1977  &
MD PIAC DIRECTIVES
PROCEDURE FOR CONTROL & ACCOUNABILITY OF ULDs
Ref:  MDPIAC Approval Minute : 1 - Vide MRO/MN/84/87 Dated July 28, 1987 (Extract)
TO: General Manager TFC KAP
       ALL STATION MANAGERS
       ALL CARGO MANAGERS
1. After departure of every wide body aircraft, the Originating station will flash a message to the transit and destination station giving details and ID Code and numbers of the ULDs placed on board the aircraft. The message will be originated on the established IATA message format captioned "UCM".

Every care and caution will be exercised in the transmission of the message to ensure that it conforms to the establishd procedure so that it is not rejected by the computer.

2. At transit Station, the ULDs will be off-loaded in accordance with the load signal / loading advise form and the UCM flashed then transit station will send a message to QIFFMPK (System) KHIKOPK (Printer) and to related stations,  advising ID Code and number of ULDs received and the ID Code and number of ULDs placed on board.

3. Destination Station also take similar action as mentioned in Para 2 above.

ACOUNTABILITY:
4. Receiving station will be responsible to maintain a flight-wise record of ULDs received and detached. The will record the movement of the pallates sent to Cargo Ware House and keep follow up for the return of ULDs sent to Cargo Ware House.

ACOUNTABILITY OF CARGO MANAGERS
5. The Cargo Managers will maintain flight-wise record of ULDs received and despatched. In case the ULD is sent to a consignee it will be their responsibility to maintain proper liaison with the consignee and arrange for its immediate retrieval.

If the consignee happens to be another carrier, the PK ULD should be transferred under ULD Control Receipt and LUC message must be flashed to QIFFMPK - KHIKOPK.

IMPORTANT NOTES
1. Both the Station Manager and Cargo manager are accountable for the safe and timely return of the ULDs to the Base.

2. Both the Station Manager and Cargo Manager will ensure that ULDs are not kept over and above their station allocation.

3. Cargo Manager will be exclusively responsible to maintain effective follow-up with the consignee / shipers / handling agent for retrival of the ULDS and to keep ULD Control Karachi / KHIKOPK informed.

4. Both the Station Manager and Cargo Manager will be held responsible for any loss of ULD and its misutilization by other carriers / agencies at their base.

All Station Managers and Cargo Managers are advised to please acknowledge this procedure and ensure its implementation effective 10 AUG 1987.
SD
S. W. Zaman
Manager CGO SER PLNG
SD
Iqbal A. Alavi
Manager Ramp Operations
CC:  Mr. Mehboob Kazmi
       Asst. Manager Ramp Operations - KHI
You will be responsible to monitor this activity and submit a print out on daily basis showing daily movement of incoming and outgoing ULDS at the base and report of the station where ULDs are held in excess of their station allocation. You will also monitor proper raising of the bills for realization of demmurge charges from other carriers.. Please.... Keep us advised of any discrepancy noted in the implementation of this procedure.

CC: General Manager Cargo Marketing, Manager Cargo Service planning
CC : All District Managers , All Managers
CC: Director marketing, Director Customer services
CC: Mr. Usman Chief Instructor PTC.
Now Its Your turn to go ahead!.
As Usual, WE  have  developed the Solution  to your ULD Problems.
Is n't it time you change to.