CHAMPION CUSTOMERS HELP YOUR BUSINESS SUCCEED BY:
- Giving helpful, realistic information to others.
- Reducing the amount of time others must spend in gathering information.
- Reducing the perceived risk of trying your product or service.
- Shaping the attitudes of prospective customers just before they make a purchase decision.
- Giving others inside information that is not available anywhere else.
- Being a living example of a successful purchase experience.
- Correcting consumer misunderstandings.
- Confirming the truth or error of your paid advertising messages.
- Giving messages that will be remembered amid all the clutter of advertising.
- Providing an understanding of your company that can be gained in no other way.
- Informing others of what to expect during the purchase process.
- Giving hints on how to make maximum use of the purchase relationship.
- Showing the prospective customer how to capitalize on your strengths and minimize the effects of
your weaknesses.
- Helping prospective clients get the most value for their money.
- Putting their own reputations on the line for you.
- Placing at your disposal their social connections with significant groups that look to them as leaders.
- Improving the reliability of the information you transmit, thus reducing the risk and associated costs
of inappropriate consumer expectations.
- Helping others save money, time and embarassment.
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