There are various styles of interviews. Some a very structured and rigid,
while others are very lose more of a casual conversation than an interview.
The style, which seems more productive, is described as the semi structured
Interviews will typically have the following three components:
1. The opening phase Placing the applicant as ease through the use of small talk.
2. The body Where the bulk of information is collected and probed. This is also where the candidate should do most of the talking.
3. Closure give the candidate the opportunity to ask more questions, also give the candidate an approximate time line for the remainder of the process.
For example in the area of Interpersonal skills:
Give me an example of how you have been particularly effective in relating with others?
Customer Service - Focusing on meeting and exceeding the customer's expectations. Eager to help others.
Communication - Accurately express your thoughts to others, while actively listening.
Team Work - Understand and contribute to the organization's goals. Understand the existing culture of the group and work within it.
Judgment - Reach logical conclusions based upon available information and resources. Develop alternatives to a proposed plan or conclusion.
Objectivity - To make emotionally difficult business and people decisions. Include opposing sides of an argument to reach a decision.
Maturity - Willing to be open and act responsibility when dealing with people and situations. Dependable and reliable. Responding calmly when challenged by others. Accepts personal responsibility for your own actions.
Analytical - To relate and compare data from different sources, to identify issues, to secure relevant information and to identify relationships.
Creativity - Generating and or recognizing imaginative , innovative solutions in work related situations.
Technical - Scope and depth of relevant technical knowledge required for the position.
Decisions - Make hard and complicated decisions which are effective.
Working Habits - Punctuality, neatness, persistence, creativity, priority setting.
Results Orientation - Reach the point quickly in response to interview. Stresses accomplishment in responses.
Planning & Organization - response to question in a systematic and methodical fashion.
Tenacity - Able to stay with a position or plan of action until the desired objective is achieved or no longer reasonably attainable.
Attention to detail - Completes tasks through concern for all areas involved, no matter how small.
Performance Standards - Setting high goals for performance for self and/or others.
Energy - Achieves and maintains a high level of activity, while maintaining endurance.
Assertiveness - Takes charge, presents ideas and opinions forcefully with consideration of others.
Sales & Marketing - Utilizes appropriate
interpersonal styles and methods of communication to gain agreement or
acceptance of an idea, plan, or activity.
Planning | Gathering Applicants | Screening
| Human Rights | Questions
| Interviews | Reference
Checks | Acceptance