Survey Comments
(All references to specific individuals have been removed.)
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GENERAL MAINTENANCE - Continued
· We currently have 2 well maintained golf courses but our residents do not understand that tit costs money to have two well maintained championship courses
· Move ropes and cart signs more often to prevent tracking
· Restrict maintenance crews to cart path when going to a from work sites to prevent short cut paths
· Maintenance staff need more professional involvement in some elements such as sand trap and green maintenance
· The rocks all over WW should be covered wherever possible
· Course maintenance should be secondary to golfers activities.  Never deny use of courses for routine maintenance or “to let the course rest”

OVER SEEDING
· Courses do not need to be closed for a week for over seeding
· Absolutely in favor of over seeding
· Over seed all fairways for their protection
· I would like over seeding on both courses but not if it increases fees
· Yes over seed  - assuming we can afford it
· If over seeding does not impede re-growth of bermuda we are highly in favor of it – not just for esthetics
· Yes – if we could pay for it
· Absolutely  - if course is not over seeded our fee should be cut in half
· Maintain both (all) courses equally – over seed
· Am I willing to pay for it – NO
· Except for sales appearance, why is #9 at LH over seeded and alternately closed with #1.  If #9 is over seeded for sales should the golf budget be used to finance it and the maintenance?
· Courses should be over seeded
· I would be willing to chip in for over seeding.  We are only here in the winter.  I think people who play would gladly chip in 5 dollars a couple for the extra expense of over seeding
· Yes over seed – but what will it cost me
· Over seeding as done here is poor.  Rye is cut too low for proper play.  Also dormant Bermuda is cut too low for winter play. 
· Not over seeding Legacy Hills this winter makes it hard to hit the ball off the “hardpan” without grass
· Winter use is critical for us.  Brown is bad – green is good
· I believe that over seeding the fairways during the winter is very important.  This winter playing Legacy Hills has been very bad

TEE TIMES

· Tee times should be fair to all -  because you play more you should not be penalized.
· Set up nine for those who want to play nine only
· Wish I didn’t have to have a foursome to get a tee time before late afternoon.  I spend the same amount on an annual pass as everyone else and should have equal priority for decent tee times
· Limit outside play
· On WGA and MGA days and Mondays when course is closed for maintenance – DO NOT, DO NOT schedule tournaments
· As a single, since I still work, it is very difficult to get a useable tee time.  Stop giving priority to 4-somes and infrequent users.  Make tee times strictly random and available for 3-somes, 2-somes and singles
· Thing I want most to improve – tee times for regular players – ones playing the most
· Improve 9-hole tee times – Never double
· Players should not be penalized with poor tee times for multiple play
· MGA and WGA should use shotgun starts
· Annual pass holders should be given top priority for assignment of tee times.
· Let’s give the frequent player a better shake on starting times.  Giving the infrequent player better tee times is absurd
· Remove frequent play penalty from the Chelsea system
· It is not fair that a twosome or threesome have lower priority than a foursome.  This forces players to “cheat” and use a member # for someone who they know cannot play.
· Have not played for a year.  From what I have heard – tee times are not always given when requested even though they request early
· There should be a penalty for not canceling your tee times on high volume playdays.  Maybe a $10 charge on CA bill
· The practice of punishing frequent players with the worst tee times should be revisited
· Current method of assigning tee times where frequent golfers are disadvantaged is not fair.  We should use “first come- first serve”
· People with annual passes should be able to get better tee times
· Tee time assignment which punishes frequent golfers, arguably your best customers, is disgraceful.  In 2005 there were 28 instances where I wanted to play but could not due to a very late tee time assignment or no tee time at all.  This amounts to a denial of service for services paid.   So far this year closing courses less and more utilization of shotgun starts has improved things a bit but we’ll see how things go this spring and fall when tee times are hardest to get
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