Module I - PERFORMANCE COUNSELLING
Duration : 2 weeks
Fee : $75
Week 1
PERFORMANCE PLANNING
o Discussion - The Management Process
o Four Basic Functions of Manging
o Management by Objectives
o Essentials of a Manger's Job
JOB ANALYSIS
o Use of Management Time
o Task Prioritisation
o Resource Allocation
o EXERCISE - PERSONAL JOB ANALYSIS
Week 2
PERFORMANCE COUNSELLING
o Effect of Behavior Problems
o Creating Counselling Climate
o Counselling StepsROLEPLAY - PROBLEMATIC SUBORDINATE (Support
Staff)
PERFORMANCE APPRAISAL
o Pharsing Questions
o Probing Techniques
o Open vs Closed AppraisalsROLEPALY - CONFLICT SCENARIO (Manager)
Module II - EFFECTIVE DELEGATION
Duration : 2 weeks
Fee : $75
Week 1
LEADERSHIP STYLES
o What makes a good Leader?
o Situational Leadership
o Improving Leadership Styles
o EXERCISE - IDENTIFYING YOUR BASIC
LEADERSHIP STYLE
BARRIERS TO DELEGATION
o What Delegation is NOT
o Delegation Barriers of Mangers
o Delegation Barriers of Subordinates
Week 2
HOW TO DELEGATE EFFECTIVELY
o Why you should Delegate
o What you should Delegate
o Situational Constraints
o EXERCISE - HOW WELL DO YOU DELEGATE ?
Module III - HOW TO MOTIVATE SELF & OTHERS
Duration : 2 weeks
Fee : $75
Week 1
WHY DO WE DO THE THINGS WE DO ?
o Need for Achievement
o Need for Affiliation
o Need for Influence
MOTIVATIONAL STYLES
o Motive Patterns of Mangers & Subordinates
o Lack of Motivation
o Is it possible to induce motivation?
o EXERCISE - IDENTIFYING DIFFERENT
MOTIVATIONAL STYLES
Week 2
DISCUSSION - WHICH INDUCEMENT MOTIVATES
BEST ?
o Monetary Rewards
o Threat of Punishment
o Peer Recognition
o EXERCISE - MOTIVATIONAL REQUIREMENTS
OF YOUR JOB
Module IV - MEETINGS & TEAM EFFECTIVENESS
Duration : 2 weeks
Fee : $75
Week 1
MEETING DYNAMICS
o DISCUSSION - WHY DO MANAGERS GO TO
MEETINGS ?
o Preparation for Meetings
o Role of Chairman
o Checklist for a Productive Meeting
TEAM EFFECTIVENESS
o Rationale for forming teams
o Pre-Requisites of an Effective Team
o Building an Effective Team
Week 2
TASK FORCE DYNAMICS
o Terms of Reference
o Team Goal-Setting & Decision-Making
o Team Action Plan
DISCUSSION - Participants Contributions re their personal
experiences
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If you have any comments or suggestions, please feel free to drop me a
line at margaret@theoffice.netPlease click on Registration Details if you wish to sign up for any of the modules.
Other Sites
** Finance for Non-Financial Managers ** Finance for Non-Financial Managers - references ** Where have All the Profits Gone ? ** Financial Analysis
for Non-Financial Managers **
Courses Available ** Workshop Leader's Profile **
Effective Selling Skills ** Effective Problem-Solving & Decision-Making **
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