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Safety and Security
on the TTC
Personal Safety
Take Care When Walking to or from a TTC Stop
- Walk with confidence and be alert to your surroundings.
- Avoid taking short cuts or walking in unlit areas.
- Be aware of places where you can get help on your route,
like open stores, restaurants, and public telephones.
Use" REQUEST STOP" at Night
Women travelling alone on
buses between 9:00pm and 5:00am, can use the Request Stop program. Here's how it
works:
- Request Stop allows a woman to get
off the bus at locations between regular TTC stops.
- Tell the driver at least one TTC
stop ahead of where you want to get off. The driver must be able to stop safely in
order to meet your request.
- Leave the bus by the front doors.
The rear doors will remain closed so that no one can follow you from the bus.
NOTE: Request Stop is
not available on streetcar routes.
Avoid Pickpockets
- Be alert to what's happening
around you. Crowds are popular places for the pickpocket.
- Beware of loud arguments, bumps,
or other incidents. They may be staged to distract you while a thief takes your
wallet or handbag.
- Carry only what you need.
Avoid carrying unnecessary cash, credit cards, and documents in your wallet or
handbag. Try not to show money or jewelry in public; have your fare ready before you
go out.
- Carry your wallet in a place other
than your back pocket.
- If you carry a handbag, use one
that closes tightly and keep it close to the front of your body, especially when carrying
other bags or heavy items. Never hang the strap across your body; if someone does
try to take your handbag, you could be choked or seriously injured.
Get on and off Buses and Streetcars
Safely
- Never run for a bus or streetcar.
You may slip and fall or be hit by a vehicle.
- At streetcar stops, look before
you leave the sidewalk or get off the streetcar. Make sure all
approaching traffic has stopped.
- When boarding or leaving vehicles,
keep all bags, parcels, and knapsacks clear of the doors. Carry these items in front
of you so that they don't get caught in the doors as they close.
- Leave the bus or streetcar by the
rear doors whenever possible (except when you ask for a Request Stop at night).
(HOW TO
OPEN REAR DOORS ? )
- To open the rear doors once the
vehicles stopped, (1)stand on the top step. Stepping down on the second step will keep the
doors open as you exit. (2) On some buses you will have to push the bar to open the doors.
To open doors wait for the green light above the door to light up and then push the door. Note:On
the low-floor buses the rear door tend to be bigger so as soon as you push the bar there
is a slight delay and then the door opens. (3) On some buses there are red gates which
open the door. These are called Mc Kay gates. To open these doors wait for the
green light to light up and push the gate and wait for the door to open then proceed down
the steps to exit. TO ENTER these buses pull the gate.
SPECIAL NOTE: Please
read the instructions before you use the rear doors. It makes it more easier to
understand how it works. And saves money on repairing a busted rear door.
- When travelling with small children, hold on to them as
they leave the vehicle to keep them from stepping into traffic.
- Never walk directly in front of-or behind-a stopped
streetcar or bus. Other drivers may not see you.
- Always obey traffic signals and cross the street at
corners. Never run out in front of or behind a TTC Vehicle. WAIT
until the bus or streetcar moves away before you step into the street so that you can
clearly see other traffic.
Be Careful on Stairs and Escalators
- Walk don't run.
- Hold the handrail securely.
- Keep to the right on stairways; stand on
the right and walk on the left on escalators.
- Never use strollers or other wheeled devices on
escalators.
- Be careful when taking children on escalators.
Hold on to them securely.
Board and Exit Trains with Care
- While waiting on the platform, stand back.
Stay behind the yellow safety tiles.
- When boarding or exiting the train, mind the gap
between the train and the platform.
- When getting on subway/RT cars, listen for the door
chimes and watch for the flashing orange light in the doorway. This is a warning
that the doors are about to close. Do not try to board the train
once the chimes have started
- Do not try to force open the car doors. You can
get hurt and you could damage the door mechanism.
Travel Safely
- Never go onto the subway/RT tracks. If you drop
anything onto the tracks, get help from the station collector or any uniformed TTC
employee.
- On subway/RT trains never move from car to car through
the doors at the ends of each car. These doors are for use only by TTC employees and
in emergencies.
- Never lean against train doors.
- On buses and streetcars, never stick your arm or
head out of a window.
- Stand behind the white line on the floor of buses or
streetcars so that the driver has a clear view of the doorway and the vehicle's mirrors.
- Do not block vehicles doors. Someone may trip over
you or your belongings.
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Last Update January 2, 2003
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