|
Can You Get My Name in the Papers? |
|
CALIFORNIA... HERE WE COME I really
thought I had cracked it when a letter arrived in December 1978 from
Mr Norman Eckersley, chairman of The Chartered Bank of London's American
operation in California. Mr Eckersley
said he had read about my plan to promote Glasgow to the world and attract
more investment and offered to help me in the Western States of America.
His bank was in the final stages of completing the largest foreign cash
investment in the United States by the purchase of the Union Bank of
California for $400 million and they would then have 65 branches throughout
the State. All of these would be at our disposal. Understandably
I got quite excited about Mr Eckersley's offer and immediately reported
to it Steve Hamilton, the town clerk and chief executive, and the political
hierarchy. This was attracting attention to the city at a time when
it really needed it. Unemployment was very high and the city's economy
was in the doldrums. Help to attract inward investment and create more
jobs was just what we were looking for. Mr Eckersley's
letter told me he had personal connections with Glasgow and still had
a house there. He said he was a regular visitor to Glasgow and would
call in to see me next time he was there. It turned out that Mr Eckersley
had once worked in Glasgow, his wife Ena was born there, and he had
a strong affection for Scotland. He was also a keen football fan and
used to phone Glasgow from America to get the result of Rangers' matches.
The banker
later wrote to tell me when he would
be in the city and with the agreement of the council I arranged a press
conference at which he would announce his offer to help us. He told
the enormous number of news media people who turned up that he would
give Glasgow free use of his bank's marketing, public relations, and
promotions departments, an office, reference facilities, and support
staff in Los Angeles and San Francicso. All Glasgow
had to do was appoint a "super salesman" to stay in California
for a year or two and sell the city's merits to the influential and very wealthy American business community in
"Silicon Valley" and beyond. The following
day the headlines in local and national newspapers read, MR MONEYBAGS.
Banker wants to pour money into Glasgow...... SCOTS HEAD OF U.S. BANKING
GROUP HAS MASTER PLAN TO AID GLASGOW.
The plan
had the blessing of the Scottish Development Agency, the Scottish Economic
Planning Department and Glasgow Chamber of Commerce. When Mr Eckersley went back to California he wrote
to confirm that our main competitor in the race for inward investment
was Ireland as it offered very considerble incentives and had virtually
unrestricted powers to offer whatever was necessary to persuade the
Americans. He added that it was worth looking at the incentives given
to Texas Instruments to change their location from Irvine to Dublin.
A great
many discussions between the various organisations took place and the
Chamber of Commerce finally identified a suitable candidate to be our
"super-salesman" in California, Mr Hugh Laughland, a former
director of Scottish and Universal Investments Limited. Unfortunately
Mr Laughland wasn't interested in the job and the search began again. Advertisements
appeared in the Financial Times and several other newspapers in January
1980 seeking someone with "an outstanding record of innovative
business management coupled with marketing flair, administrative ability,
and a thorough and up-to-date knowledge of Scottish industry." A hundred
people applied and three months later the £22,000 a year job, plus generous
expenses, went to Mr Edward Brodie, deputy chairman and managing director
of Insight Business Systems,
a company in the Black and Edgington Group in
Greenock. Eddie had an impressive professional background and
confidence. I recall being mildly irritated at his interview when he
leaned nonchalantly back in his chair and wedged his knee on the edge
of the desk separating him from his interviewers. Eddie didn't
want to talk to the press about his appointment as he took the view
that he had nothing to tell them until he had done something positive
in the job, which was reasonable enough, but I pointed out that the
whole of Scotland, and farther, was interested in what we were doing
and there was no way he could avoid talking to the press. Besides, it
was vital to us to have the press on our side. Eddie finally
agreed and this time we had headlines like SUPERMAN BRODIE.......OUR
VOICE IN AMERICA....THE PRIMING OF MR EDWARD BRODIE.....GLASGOW PICKS
ITS SUPER SALESMAN. A leader
in the Glasgow Evening Times said, Glasgow gets a bargain in Edward
Brodie, off to California to persuade Americans to invest here, buy
from Scotland, and give us jobs. We have a distinguished representative.
All we have to do now is show willing to deliver at this end and a gold
rush in reverse is ours for the taking.
Unfortunately
the gold rush never materialised. Eddie duly went to America and shared
an office with Mr Jim Reid of the Scottish Development Agency in the
Chartered Bank building in San Francisco. Naturally we were anxious
back at the ranch to know what he was doing and Eddie sent us regular
reports. In his first three months he introduced himself to a great
many business people and to nearly 20 chambers of commerce in the West
Coast of America. He also joined golf clubs and various organisations
where he could meet the Californian movers and shakers.
A few months
later he suggested a Glasgow Week in San Fransisco at which we could
show the Californians just what the city had to offer. I wrote to Steve
Hamilton to say it was a good idea but would cost a great deal of money
and suggested instead that a party headed by the Lord Provost and Leader
of the Council should go to California and talk to people at first hand,
demonstrating our serious commitment
to the city's interests and showing the Americans that Brodie
had full political support for what he was trying to do, although he
was 6,000 miles away from his political masters. More discussions
followed and in January 1981 an impressive delegation flew to America.
The members included Lord Provost Michael Kelly, Council Leader Jean
McFadden, Steve Hamilton, Remo Verrico, City Estates Surveyor, Mr Forbes
Macpherson, president of Glasgow Chamber of Commerce, and Mr George
Heaney, deputy president of the chamber and former head of General Motors
in Scotland. Sir Samuel Curran, Principal and Vice-Chancellor of Strathclyde
University and one of Scotland's leading scientists, joined the mission
later at his own expense. Sir William
Gray, a former Lord Provost and the man who had worked hard to try to
persuade the government to relocate Civil Service departments to Glasgow
in the early 1970s, said in an article in the Glasgow Herald that our
competitors (mainly Ireland) were prepared to invest "to the extent
of the cost of the visit (which turned out to be about £10,000) to get
just one job." Before
we set off Norman Eckersley told me, "You won't come back immediately
with brief cases bulging with contracts, but you will be able to bring
home to the industrialists of California that Scotland is ready and
able to give them the things they need to expand their operations in
Europe any time they are ready." I devised
a plan to publicise our expedition in Californian newspapers and radio
and television stations and arranged for Lord Provost Kelly to give
a regular report to Radio Clyde on how we were doing. Scottish Television
gave me some film clips of Glasgow to show to the Americans. We spent
nine days in California, did a round trip of 14,000 miles and took in
16 cities in California, Washington State, Utah and Arizona in which
different members of the party met about 250 people from 100 organisations
and companies. We were given enthusiastic and courteous welcomes by
everyone. Norman Eckersley described the mission as the most important
of its kind ever carried out in America by a single Scottish city. At a lunch
hosted by San Francisco Chamber of Commerce we were all asked to make
a brief speech introducing ourselves. I told the gathering in a mock
American accent. "I am very happy to be in your wunnerful country,
Canada, home of your famous baseball team the Oakland Raiders."
The members of my party nearly had a fit. Apart from not being in Canada
the Oakland Raiders is an American football team, not baseball, and
they had recently beaten the Philadelphia Raiders in the Superbowl,
America's equivalent of the cup final. I went
on in a normal voice to explain, "I've been waiting 30 years to
get my own back on an American audience. When I was a young reporter
I used to interview your film and stage stars who came to Glasgow and
most of them told me how happy they were to be in England!" The
audience of business leaders applauded enthusiastically. Most of
our contacts in America were with people in electronics manufacturing
but we also met people in the oil industry, tourism, real estate developers,
investors and bankers. We answered questions about the availability
of sites, labour relations, labour skills, education standards at schools,
technical colleges, and universities, financial incentives, taxation,
housing, transportation, communications, productivity, conference facilities,
tourism and local government. Although
we could offer the Americans a skilled and experienced work force, high
educational standards in colleges and universities, first class road,
rail and air communications, we couldn't compete with the kind of financial
incentives and tax concessions the Irish government and the Irish Development
Agency were offering. Nor could the Americans get from us any concessions
in rates or corporation tax. National government left it to the city
to offer what we could and it just wasn't enough. Ireland
and other competitors were also able to offer green field sites, something else we didn't have. America's
modern high-tech industries didn't want an old warehouse to convert
or a derelict site to build on. They wanted the kind of environment
that Compaq, one of the world's biggest computer companies, were later
able to acquire at Bishopton, near Glasgow, a site surrounded by pleasant
green fields and the gently flowing river Clyde.
When we
came back the news media in Scotland were impatient at the fact that
we could not list half a dozen American companies which had made a commitment
to us to set up shop in Glasgow and its immediate environs as a result
of our mission. In fact we were able to boast about nothing at all, apart from our exhaustive tour of the West Coast of America. Eddie Brodie
came back to Scotland at his own request after about 18 months because,
he said, the campaign had been so successful he felt his place was back
in Glasgow helping American firms as they arrived and providing a power
base from which they could operate. Unfortunely no-one came. Councillor
McFadden said the establishment of Locate in Scotland, an offshoot of
the Government-funded Scottish Development Agency,
made it unnecessary for Eddie to stay in America. Brodie, now
living in retirement in Spain, agrees that we were outmanoeuvred by
the Irish. It is interesting
to note that Locate in Scotland, now part of the Government-funded Scottish
Enterprise, was involved in the decision in September 1994 of the Japanese
electronics NEC corporation to build a second factory at Livingston
at enormous cost. Their decision
was based on a favourable financial
package from the British government and the skill and productivity of
the Scottish workforce. Glasgow had that skilled and productive workforce
in 1981, too, but not the support of the government. Our California
project cost the council almost £200,000. It began to sour when newspaper
stories appeared about the £75,000 expenses Eddie Brodie had incurred.
These seemed rather excessive to people like local newsmen and provincial
politicians who didn't have the difficult task of impressing American
entrepreneurs. They included items like £14,000 for entertaining contacts,
£15,000 for domestic expenses, club membership fees of £7,500, and £850
for dictionaries. From what I saw of the Americans it would have taken
a lot more than £75,000 to impress them. The Controller
of Audit, Local Authority Accounts, later criticised the council's accounting
procedures because there was no adequate supporting documentation for
the expenditure of £52,000.
The controller emphasised that he was not criticising Mr Brodie himself.
The council's answer was that receipts were provided where available
but in the United States receipts were not always issued by hotels,
restaurants, and airlines where payments were made by cheque or credit
card. Forbes
Macpherson, now Chairman of Glasgow Development Agency, told me in September
1994, "I think the lesson I learned is that it takes a long time
and constant contact to persuade international companies to make major
investments. Our one-off visit generated goodwill but was not sustained
enough to focus their decisions." All of which would seem to indicate
that the mission was a failure but who is to say that somewhere along
the line we did not sow seeds which eventually resulted in companies
like Compaq (Bishopton) Amphenol (Greenock) ATS Medical Limited (Glasgow)
Methode Electronics (Dumbarton) and other American high-tech
companies coming to the West of Scotland. One thing we did do was to
enhance the city's image by demonstrating that we were imaginative and
adventurous. The visit
to America was by no means the only move to attract investment and create
jobs. At the end of 1980 Glasgow had almost 60,000 unemployed, the highest
figure for a decade and more than 10,000 people had lost their jobs
in the 12 months to May 1980 because of closures and redundancies in
the city. The city
council set up an Economic Development Bureau and a special sub-committee
on employment to create jobs, stimulate business enterprises, and safeguard
existing employment. Members of the sub-committee included representatives
of Glasgow Chamber of Commerce and the Scottish Trades Union Congress.
All this is now the province of the Economic Regeneration Unit. The Local
Government and Planning Act of 1982 forbade an individual city like
Glasgow from promoting itself overseas or organising promotional missions
abroad. Strathclyde Regional Council could do it with the permission
of the Secretary of State for Scotland and the regional council could
invite Glasgow to take part but the city would still have to have the
permission of the Secretary of State. The only people who could do overseas
promotion without the express permission of the Secretary of State was
Locate in Scotland, which made it very difficult for Glasgow to
promote itself and improve its economy.
In March
1982 more than 1500 key industrialists and financiers at home and overseas
were invited to a promotion Why Not Belong to Glasgow in London's Holiday
Inn Hotel in Hyde Park. The promotion coincided with the monthly council
meeting of the Confederation of British Industry and many representatives
of Britain's major companies were invited to come and talk to us about
opportunities in Glasgow. Regrettably none of them took advantage of
these opportunities, whatever they were. In an effort
to help business in the city the council resolved deliberately to discriminate
where possible in favour of Glasgow companies in buying goods and services.
This policy was killed by the Local Government Act of 1988 which decreed
it was anti-competitive and in conflict with European Economic Commmunity
policies. In 1989
the council spent £26,000 on a feature on Glasgow in FORBES, one of
American's most influential business magazines, in collaboration with
the Scottish Development Agency or its offshoot Glasgow Action. More
than 700 enquiries were received from the presidents, vice-presidents
and chairman of major American companies but not a lot came
of that either. Information packs on the city were sent to them all.
A video film with sound tracks in German, Mandarin Chinese, Russian,
Italian and French was also produced and widely distributed but it would
be difficult to quantify the result of this either. One way
in which the council gets round strangling Government regulations is
through twinnings with various cities abroad, Rostov-on-Don, Dalian
in China, Turin and Nuremberg, although what effect these twinnings
have on the economy of Glasgow is very difficult to determine. In my
experience the foreigners invariably wanted to sell us their products
but were not at all anxious to buy anything from us. In the
years since the city twinned with Dalian in 1987 I have read many stories
about groups of Chinese coming to Glasgow with untold riches which they
were prepared to spend here but if these delegations ever bought anything
from us I have not seen muich about it in the public prints. It is true
that Weirs of Cathcart have been trading successfully with China for
two decades but they didn't need a twinning arrangement to achieve this.
Sir Horace
Phillips, who went to China as a business consultant for Taylor Woodrow
after a distinguished career as a diplomat, refers in his autobiography
Envoy Extraordinary published in 1995 to the Chinese propensity for
squeezing all they could out of their foreign partners in any joint
venture while themselves putting in a minimum. And as
for the city's friendship link with Bethlehem, this was established
at the instigation of the supporters of the West of Scotland Friends
of Palestine in the City Chambers only to irritate Israel and its supporters
and could not possibly be of any benefit to Glasgow.
|