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Can You Get My Name in the Papers? |
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PUBLISH AND BE DAMNED It was
in 1980 that I decided the time had come for the council to have its
own newspaper. The daily newspapers, television and radio had always
given most of our stories a good show but these stories were heavily
outweighed by political debate, petty squabbles between politicians
and every other ill the news media could uncover. The constructive
decisions the council took and the many things its departments did to
make the city a better place to live and work in and bring up one's
children, did not get the coverage I thought they should. I resolved
our newspaper would not be a newsletter with items about bowls outings
among the staff and pictures of happy brides but a newspaper with real
news in it. Naturally the material had to be relevant to the work of
the council and its departments but I knew there was plenty of scope
there. After all, we had been producing news stories about the council's
work for years. David Bell,
my deputy, had been editor of the Rutherglen Reformer. Alan Redfern
was a former Daily Express man like myself and Hugh Leishman had worked
for the Aberdeen Press and Journal. All we had to do was to produce
enough stories to fill eight pages. Two years
earlier we had produced a four-page paper over a week-end after Prince
Charles had opened a new model ship gallery in our Museum of Transport.
A week-end may seem a long time
compared with what they do in the newspaper industry but we had to write every word and go outside the council for setting,
printing, and distribution. When the paper came out on the Monday everyone
in my department was very pleased with our achievement but none of our
political masters or anyone else said a word. I shouldn't have been
surprised or hurt at this as no-one knew the work that went into the
exercise. In addition
to being an editor David Bell was also a first-class sports reporter
and his handling of major sporting events organised by the Parks and
Recreation Department could not have been matched by anyone in the public
relations industry, even in London where they delude themselves they
can do everything better than anyone else. Producing a monthly newspaper
should not be all that difficult. I was determined
to lay down certain ground rules for the newspaper; that it would not
be used as a propaganda tract by the political hierarchy; that it would
not be run by a committee of politicians, and that I would be the only
one to decide what should go into it. All this was a colossal bluff
on my part because the politicians could have dictated every move and
there was nothing I could have done about it. I lay awake
night after night thinking how to achieve my objective. Then I cracked
it. I would produce the paper without telling my political masters!
I had the money in my budget for publicity projects and I could produce
one issue and call it an experiment. I was sure they would let me carry
on if it worked and if it didn't nothing would be lost. After all, we
had produced one-off newspapers in the past about specific projects. I knew
that if I went to my committee with a proposal to publish a newspaper
regularly I would have been asked innumerable unanswerable questions.
Every councillor would have very definite ideas about how the paper
should be run and what should go into it and there is not the slightest
doubt that I would have ended up with an editorial board of councillors
who would have interfered to an extent which would have made it impossible
to produce anything worth while at all. The only solution was to Publish
and be Damned, as Hugh Cudlipp of the Daily Mirror wrote so compellingly
in 1953. Then I
had to find a name for the newspaper. I had a long debate with my staff
and a whole lot of names were proposed but I didn't like any of them.
One of them was THE GLASWEGIAN which coincidentally was the name of
a freesheet launched some years later by the Daily Record group. Finally,
in the middle of the night, I came up with "The Bulletin." My staff were agog with apathy at my suggestion.
The Bulletin, one of the newspapers in the George Outram (Glasgow Herald)
group, had died 20 years earlier and to the younger members of my staff
the name meant nothing at all. But
I knew something they didn't; that a great many Glaswegians had fond
memories of the newspaper and that they would be delighted to see the
name again. I put my idea in a letter to John Crawford,
managing director of George Outram and Company, and told him I would
use the very efficient publicity machine
under my control to tell the world about the return of The Bulletin in its new form and about the agreement with Outram. I knew we would achieve great coverage
for a story of this kind which would reflect well on both our organisations
and the skill, imgination, enterprise, daring and wit of the public relations people involved! I also
told John I would not solicit advertising to try to defray the cost
of producing the paper because I didn't want to take revenue away from
other newspapers who relied for their income on advertising. In reality
I wasn't all that morally upright; I knew it would be difficult to persuade
companies and their advertising agencies to subsidise a labour council
in this way. This was the case for quite a long time although we did
eventually get quite a lot of advertising but never enough to make any
significant contribution towards the cost of producing the paper. Besides,
I looked on the paper as a valuable public service, like Libraries or
Museums or Parks which weren't
required to make a profit John Crawford
agreed to ask his board if I could have the title The Bulletin on permanent
loan, or at least as long as we needed it. The negotiations took only
a couple of months and in September 1980 the first issue came out. As I predicted
the event was reported throughout Britain because the title had been
brought back after 20 years in limbo, an event which couldn't possibly
fail to appeal to the sentimental side of media people, and because
it was the first time a commercial newspaper company had given one of
its titles to a local authority. John Crawford
was quoted as saying, It is good to see the title The Bulletin again,
a name which was so loved by the people of Scotland and by emigre Scots
throughout the world. It was a first-class idea to bring the name back
into use and I wish Harry Diamond and Glasgow City Council all success
with their venture. Even The
Scotsman, the Herald's main rival, reported the come-back at length.
Our first
Page 1 story also got tremendous news media coverage. It was about eight
librarians from Belfast who were coming to work in Glasgow's Mitchell
Library for a couple of weeks to relearn how to work under normal conditions
and cope with normal crowds of library traffic. Mr Ivor
Crawley, Belfast's chief librarian, was quoted as saying, "After
12 years of terrorist activity the number of users of the central reference
library in the centre of Belfast has dropped dramatically. Many young
people have never been in the centre of the city, let alone in the library." Mr Crawley
added, "More than 180 bombs have exploded near the library; all
our windows have been blown out 12 times." I got this
story from a four-line mention in the Library Committee minutes. No
municipal correspondent, however conscientious, would have bothered
to enquire why eight librarians from Belfast were coming to the Mitchell
Library. Another
story was about the plan to build a £10 million hotel at Anderston,
the Holiday Inn (now The Marriot) and the Skean Dhu (now the Hospitality
Inn) in Cowcaddens. The justification for publishing these stories was
that the council had given them planning permission, thereby demonstrating
its commitment to tourism and conference promotion. We also
reported on the continuing development of the Clydeside Walkway, replacing
miles of derelict dockland, that the city had given the Queen Mother
a silver medallion for her 80th birthday, that Councillor Jean McFadden had been appointed the first woman Vice-Lieutenant
of the city, and that Mrs Susan Baird (later to become Lord Provost)
had been appointed chairman of the Manpower Committee. Altogether I
think we had a good mix of stories. A few issues
later had a picture of Debbie Peterson, a young lady from Fresno, Californian,
who came into the City Chambers to tell me she had been following with
interest the council's efforts to attract investment from the West Coast
of America. Debbie had arrived in Glasgow only a couple of months earlier
to have a look around and after deciding it was a great place she got
a job with an advertising firm
so that she could stay a bit longer. Later,
in January 1984, after a business course at university, she started
the California Cake and Cookie company in Govan and has been going from
strength to strength ever since. The company, of which she is chief
executive, now employs 75 people, has a turnover of £2 million, and
produces a wide range of products, some of which go to America, Paris
and Amsterdam. And she still thinks Glasgow is a great place. The result
of all this was that I was allowed to continue to publish the paper,
which soon began to win awards from the British Association of Industrial
Editors. One of the judges commented, One of the very best newspapers
of its kind. With this level of content you must generate a lot of interest
in the city. A popular
feature of the paper was a complete list every few months of councillors
along with their pictures and surgery times because many people did
not know who their councillors were or how to contact them. For years
after the reform of local government
in Scotland, to the despair of politicians and officials alike, many people still did not know which authority, Strathclyde Region
or Glasgow City, were responsible for many public services. I confidently
expect the public to be similarly confused when the new Glasgow authority
takes over the running of the city in 1996. When I
published a brochure about the council's services and departments and
who ran them it was hailed by the news media as a masterpiece of imaginative
thinking. My intention
had been to publish the newspaper every six weeks but it caught on so
quickly that we decided to bring it out every month. Within a short
time Glaswegians started to send the newspaper to relatives and friends
abroad and we got many letters from Scots and their descendants asking
us to send them a copy each month. Eventually we had readers on all
five continents. In 1986
I decided to find out if The Bulletin
was still popular and if the ratepayers of the city still wanted
it. After all, it was a lot of work producing it and I didn't want to
carry on if the public didn't really want the paper. We were producing
30,000 copies a month and distributing it through council offices, libraries
and other outlets. I wasn't
all that surprised when the MORI (Market and Opinion Research International)
poll revealed that 82 people out of every 100 polled said they would
welcome the delivery of The Bulletin each month. That meant a print
run of more than 300,000 copies and made the paper the largest monthly
council newspaper in Britain. It
was also confirmed as the council's most valuable platform for telling
Glaswegians what was happening in Glasgow, which was more than the other
newspapers did. Various
methods of distributing the paper in Glasgow were tried over the years
and for some time it has been given away each month inside The Herald
and the Evening Times, a method which seems to satisfy most people. In November
1980 Bill Aitken, leader of the Tory group, accused me of using the
newspaper for Labour propaganda. I had made great play of the claim
that the paper was not to be used for political propaganda but it would
be ludicrous to say it was never used for this purpose. In fact
some of the stories we published
were blatant propaganda for the Labour administration because they roundly
condemned current government policies. Steve Hamilton, the town clerk
and chief executive, expertly articulated my problem in a letter I shall
come to shortly. Bill Aitken
told The Herald and Scotsman
that what I was doing was legally questionable and morally indefensible.
When my group and indeed my party propagate our views we do so by means of the media or at our own cost, and most certainly
not at the expense of the city ratepayers. We will not be contributing
to the paper, particularly where it is clear that a complete bias in
respect of space is given to the Labour administration Bill's
tirade was prompted by the impending publication of a report about Labour's
opposition to the sale of council houses. I had asked the Tory group
for a comment on the story but they had refused. I then wrote to Bill
Aitken again offering space in the paper and added that their refusal
didn't do much for his group's image. Bill's response was to tell the
newspapers that he was preparing to report the whole matter to the local
government auditor. When the ratepayers see this misuse of public money
it is hardly surprising there is talk of rate strikes. Unfortunately
for Bill the ratepayers were consumed with indifference about this alleged
misuse of their money. I don't know whether or not Bill complained to
the auditor but nothing ever happened. The incident didn't prevent the
Tories from constantly demanding space in the paper to have a go at
the Labour group in one way or another but the paper didn't exist for
the purpose of letting parties have a go at each other. I was quite
happy to print stories about Tory councillors doing something interesting
for the city or any of its institutions but as they were not in control
they weren't in a position to do anything worth reporting. Complaints
by the Tories went on for a long time. Iain Dyer, another senior Tory,
wrote to me at considerable length about allowing myself to be a Labour
propagandist and about not getting space in the paper to give the Tory
view on the sale of council houses.
He repeated that I was responsible for illegal expenditure and
in the face of a flagrant breach of the public code you also render
yourself liable to dismissal. I was a
bit stung by all this abuse and wrote back, I am sorry you have been
so deeply wounded by my recent efforts to fulfil my function of keeping
the ratepayers of the city informed about attitudes and decisions made
in the City Chambers which impinge upon their daily lives. I can only
repeat that there exists within our council very efficient machinery
by which complaints against officials may be registered. I feel
I have to add that I can understand the sound and fury of political
debate, even on occasion involving officials, but I am grieved that
you should think it necessary to attack me personally in such an intense
and offensive way. Iain Dyer
also complained to Steve Hamilton who was not easily intimidated by
councillors or anyone else. Steve wrote back, I do not share your opinion
that the publication of members' views about Council policies is an
irregular or improper use of public funds, and I am satisfied that the
Public Relations Officer is operating within the law and in accordance
with the best traditions of the public service as well as those of British
journalism. Then came
the punchline, I hope that in future you will refrain from threatening
and attacking members of the Council's staff who are carrying out their
duties to the best of their abilities within the law and in accordance
with the Council's policies. Four years
later the Tories were still hammering at my editorship of The Bulletin
and writing tortuously long letters of complaint. In March 1984 Bill
Aitken again wrote to Steve Hamilton It is quite inconceivable that
by any stretch of the imagination the Bulletin content can be seen as
other than completely partial to the Labour side on a number of issues
which are quite frankly party political....The way in which the department
has been used over recent months to feed to the media political views,
and restricted political views at that, relating to, for example, the
conflict with the Secretary of State regarding the rate rise restrictions
and the other aspects of lcoal government legislation, has certainly
been a matter for very real concern. Steve wrote
back The Public Relations Officer has two main responsibilites which
are not always totally compatible. Firstly he is expected to project
a favourable image of the City of Glasgow as a good place in which to
live, work and invest and as an attractive place to visit for a holiday,
shopping expedition, for entertainment or a conference. The other
main task is to publicise the work of the Council and to describe its
activities and the various initiatives it takes and to explain and to
justify to the public its policies and plans, since these involve the
expenditure of public money. In this
latter role the Public Relations Department, operating as it does in
an environment in which Party politics play an important part, cannot
but reflect the views, aspirations and policies of the Party in power....The
feature on Government imposed cuts concentrated on an aspect of Government
policy which is clearly very controversial. In promoting its policies
the Government has used its own powers and influence to attack local
government in general in a manner which, in my experience, is quite
unprecedented. The majority
view within Glasgow District Council clearly is that the Council and
the services it provides, and local government in general, are under
threat and against that background it seems to me to be neither surprising
not unreasonable for the Council's newspaper
to reflect that view. Robert
Brown, one of the very few Liberal councillors, also put in his tuppenceworth
from time to time. He wrote that he was "horrified and astonished"
at what could only be described as an election manifesto for the Labour
administration. Very little notice was taken of him either. Despite
all the tough talk in some of these exchanges we were all quite friendly,
or at least gave that impression. Politicians can attack each other,
and officials, quite venomously but to see them in the dining room afterwards
one would never think they would say a harsh word to
each other although that certainly doesn't always apply. Some
politicians would cheerfully cut each others throats, or anyone else's,
if they could get away with it; and it wouldn't matter if the object
of their animosity was in the same political party. |