THANKING CHAMPIONS

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You can never genuinely thank a champion customer too many times. Champions work hard for you by referring others to your organization. You can thank them:

Immediately.
Personally.
In writing.
On the telephone.
Symbollically with an appropriate gift or other acknowledgement.
With recognition.
With feeling.

Be consistent in thanking referral agents. Refuse to take them for granted.

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Finding Champions

Finding champion customers
Finding a reputation
Finding champion employees
Finding unhappy customers

Inspiring Champions

Inspiring champion customers
Inspiring champion employees
Inspiring unhappy customers

Thanking Champions

Thanking champion customers
Thanking champion employees
Thanking unhappy customers

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