|
|
 | One of the biggest pet
peeves of a travel agent, is when the client calls the airline to
upgrade his reservations to first class before we have a chance to
issue the ticket. What this does is change the booking inventory in
the airline system, and could result in paying a first class fare if
the agent does not catch it. What the agent ends up having to do is
rebook the flights to the original fare, issue the ticket, and call
the airlines to have them re-upgrade. This can be a real problem if
the original fare is no longer available. This happed to me with a
client named William. The lower fare was no longer available and was
going to cost an extra $152.00. I called the airline and explained
to situation to them. She asked me for the confirmation locator code
that the airline system assigns so she could look at the
reservation. "It is BADBIL, and his name is William
"****"", I said. As I was giving her the locator we
both realized what it spelled out. "Isn't that
appropriate," we both said at the same time with a chuckle.
|
| A travel manager from one
of our accounts was sending a couple of her people to somewhere in
the Orient. I looked up the travel document requirements and
explained to her that they would need a passport with at least six
months before it expires, and a business visa. I went over the costs
of the visa, the number of pictures they would need, and that I
would send the applications forms. After complaining about the
costs, she asked if a visa was actually needed, and why they BOTH
couldn't travel on the same visa. I guess I maybe it would be
possible if they were Siamese twins!
|
| Incredible questions.....
I made a mistake on the
Internet, can you get my visa credited back?
How about can I take
Highway A-3 to Hawaii, and how long will it take?
What does nonrefundable
ticket mean?
Can I use my old
nonrefundable ticket on Airline A on Airline B?
And a good question
about Disney World. What time does the 3:00 parade start?
|
| A travel arranger called me
stating she needed to send her boss to Washington. I asked her
whether he needed to go to Washington D.C. or Washington State. Her
reply, "What's the difference?"
|
| A travel arranger called to
make reservations for her boss to fly to Maconga. I tried looking in
my computer and travel books and was not able to find a city by that
name. I asked her what country it was located in, and she said it
was in the United States. After some time, we found out that where
he really needed to travel to was Macon Georgia, therefore, Macon
GA!
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