"It is my belief that in the near future sucess in sales will become totally dependent upon a salesperson's ability to get referrals." Scott Kramnick
"No matter how artful or talented you are, you must follow a specific methodology to be successful in expecting and getting quality referrals." Scott Kramnick
"A referral is a person or business recommended to you, by someone who feels that this person or business could benefit from you, your product or your services." Scott Kramnick
"The last thing you want to do is to say something or engage in an activity that may irrituate your referral prospect. Any contact you have with the referral will more than likely be related back to its source. It is vital that any feedback is positive, otherwise, your source for referrals will terminate." Scott Kramnick
"The best leads are those that are referred to you by satisfied customers." Scott Kramnick
"a referral from another salesperson can be as powerful as a referral from a satisfied customer." Bill Cates
"The most powerful words you can use in asking for referrals are, 'I need your help.' If you've served your customer, referral alliance, or prospect well, if you've built rapport and trust, then he or she will be happy to give you referrals. You just have to ask." Bill Cates
"To some, a referral is mrerely a name. However, a referral is actually much more than this! A referral is the authorization to use the influence attached to that name." Barry Graham Monro
"If you're not getting re-orders, then you're not creating a situation in which you can sucessfully collect referrals." Bill Cates