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Relationship Selling, 2nd Edition
 

Mark W Johnston, ROLLINS COLLEGE-WINTER PARK 
Greg  W. Marshall, ROLLINS COLLEGE-WINTER PARK 
 
Hardcover,  480 pages
©2008, ISBN-13 9780073529813
  MHID 0073529818
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Sample Chapter (1228.0K)    Our Server   Relationship Selling

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002

Selling: Building Partnerships, 5/e

Barton Weitz, University of Florida
Stephen B Castleberry, University of Minnesota
John (Jeff) F Tanner, Baylor University

ISBN: 0072549289
Copyright year: 2004
 

Selling: Building Partnerships, 5/e, by Weitz, Castleberry, and Tanner is the first text to integrate the partnerships/relationship theme in the selling course. It presents selling theories and skills and encourages the students to practice applying them. This edition features a revision of the traditional selling process, a thorough description of the buying and partnering processes used by business firms and the changes occurring in these processes, how to build a career in selling, an emphasis on the role of the salesperson and highlights the way salespeople use technology to learn about, connect with, and build relationships with their customers.

About the Authors
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Course-wide Content

What Sales Managers Lo...
Examples of Entry-Leve...
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In This Site
Associations and Publications
Examples of Entry-Level Sales
Updates
 
What Sales Managers Look For
Chapter 1
Selling and Salespeople
Exploring the Net
Flashcards
Glossary
 
Multiple Choice Quiz
Chapter 2
Building Partnering Relationships
Exploring the Net
Flashcards
Glossary
 
Multiple Choice Quiz
Chapter 3
Ethical and Legal Issues in Selling
Exploring the Net
Flashcards
Glossary
 
Multiple Choice Quiz
Chapter 4
Buying Behavior and the Buying Process
Exploring the Net
Flashcards
Glossary
 
Multiple Choice Quiz
Chapter 5
Using Communication Principles to Build Relationships
Exploring the Net
Flashcards
Glossary
 
Multiple Choice Quiz
Chapter 6
Adaptive Selling for Relationship Building
Exploring the Net
Flashcards
Glossary
 
Multiple Choice Quiz
Chapter 7
Prospecting
Exploring the Net
Flashcards
Glossary
 
Multiple Choice Quiz
Chapter 8
Planning the Sales Call
Exploring the Net
Flashcards
Glossary
 
Multiple Choice Quiz
Chapter 9
Making the Sales Call
Exploring the Net
Flashcards
Glossary
 
Multiple Choice Quiz
Chapter 10
Strengthening the Presentation
Exploring the Net
Flashcards
Glossary
 
Multiple Choice Quiz
Chapter 11
Responding to Objections
Exploring the Net
Flashcards
Glossary
 
Multiple Choice Quiz
Chapter 12
Obtaining Commitment
Exploring the Net
Flashcards
Glossary
 
Multiple Choice Quiz
Chapter 13
After the Sale: Building long-term Partnerships
Exploring the Net
Flashcards
Glossary
 
Multiple Choice Quiz
Chapter 14
Formal Negotiating
Exploring the Net
Flashcards
Glossary
 
Multiple Choice Quiz
Chapter 15
Selling to Resellers
Exploring the Net
Flashcards
Glossary
 
Multiple Choice Quiz
Chapter 16
Managing Your Time and Territory
Exploring the Net
Flashcards
Glossary
 
Multiple Choice Quiz
Chapter 17
Managing within Your Company
Exploring the Net
Flashcards
Glossary
 
Multiple Choice Quiz
Chapter 18
Managing Your Career
Exploring the Net
Flashcards
Glossary
 
Multiple Choice Quiz
003

Selling: Building Partnerships w/ ACT! Express CD, 6th Edition
Barton A Weitz, UNIV OF FLORIDA @ GAINESVILLE
Stephen B Castleberry, University of Minnesota---Duluth
John F Tanner, BAYLOR UNIVERSITY

Hardcover with CDROM
©2007, ISBN-13 9780073229409
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Table of Contents
About the Authors
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View a complete chapter of the text!

Chapter 1 (529.0K)    Chapter 1: Selling and Salespeople  Our Server

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004

 

Sample Chapter

Sample chapters One, Two and Three are below. They are pdf (portable document format) files which allow them to be viewed and navigated from any PC or Mac. If your browser does not already include the Adobe Acrobat Reader, you can download it free here. Then follow the instructions in the downloaded file to install it as a plug-in.

(374 KB). Chapter 1: Selling and Salespeople. Our Server

(292 KB).
Chapter 2: Building Partnering Relationships. Our Server

(340 KB).
Chapter 3: Ethical and Legal issues in Selling. Our Server

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